A We operate a 20,000 ㎡ digital intelligent dental production base with over 1,000 professional technicians. We are equipped with numerous 5-axis milling machines, special implant cutting equipment, resin 3D printers and AI intelligent production lines. We have jointly developed dental intelligent manufacturing robots and realized mass production. We are capable of undertaking large-volume orders as well as small-batch customized urgent orders.

A We are officially authorized milling and processing center for leading brands including 3M Lava, NobelProcera, VITA, Wieland, Zirkonzahn, Upcera and Aidite. Raw materials are supplied directly from original manufacturers with full traceability. We also independently develop and operate Weimei Zirconia and Zhenmei Zirconia full-zirconia restoration product lines.

A Founded in 2014, Hangzhou DeKLi Medical Equipment Co., Ltd. is a National High-tech Enterprise. We hold complete Class II & Class III medical device production and operation licenses, as well as multiple medical device registration certificates. The company has passed ISO9001 and ISO13485 medical device quality system certification, and all production processes strictly comply with China’s medical device regulatory standards.

A We fully accept orders submitted via intraoral scan data and support mainstream dental CAD systems on the market. One-on-one digital modeling and design adjustment services are available to realize precision processing of multiple materials.

A Our technical team offers customized material recommendations based on tooth position (anterior/posterior), occlusal status, aesthetic demands and budget. High-translucency zirconia or e.max cast ceramic are recommended for anterior aesthetic restorations, while high-strength zirconia is preferred for load-bearing posterior teeth. For implant restorations, telescopic crowns and magnetic attachments, our technicians conduct one-on-one evaluation to select suitable materials.

A Our product portfolio covers fixed all-ceramic restorations, ultra-thin aesthetic veneers, customized implant abutments, implant frameworks, removable dentures, precision attachments, digital orthodontic appliances and orthodontic retainers. We specialize in advanced clinical cases including complex occlusal reconstruction, full-arch immediate loading restoration and hybrid retention prostheses.

A There is no mandatory minimum order quantity, and single restoration orders are acceptable. We support both single-piece customization and bulk orders. Rush orders can be arranged according to production scheduling.

A The clinic sends plaster models or uploads intraoral scan data; 2. Digital designers complete modeling and provide preliminary restoration plans; 3. The clinic confirms the design plan; 4. Production starts; 5. Quality inspection, disinfection and packaging for delivery. Dedicated customer service tracks the whole order progress.

A Our business covers dental clinics across all provinces and cities in China, and we also support overseas export orders. The procedures and lead time for export orders can be negotiated separately.

A Standard delivery time varies by product category. Complex cases such as implant frameworks and precision attachments require longer production cycles. You may contact customer service to arrange rush production, and the exact lead time shall be confirmed through communication. SF Express is our default logistics provider, and all restorations adopt independent shockproof sealed packaging. If transport damage is found upon receipt, please take photos as evidence immediately and contact customer service. We will arrange free rework promptly.

A Yes. Technical directors and industry experts can be arranged for offline technical exchange activities and clinical process training based on cooperation demands. Relevant plans need to be communicated and negotiated in advance.

A We provide one-stop value-added technical services, including on-site chairside support, intraoral scanning operation training, remote aesthetic shade matching, restoration scheme discussion, digital operation guidance for clinics and post-operative adjustment.

A Warranty standards differ for different product categories. Partner clinics can obtain complete warranty documents from dedicated customer service staff.

A Free rework will be provided for problems such as poor occlusion and marginal adaptation caused by manufacturing defects. If adjustments are needed due to clinical plan changes, tooth migration and other clinical factors, relevant fees will be negotiated separately. Please consult your customer service representative for details.